WHEN WILL I RECEIVE MY PILLOW CHAIR?

AFTER PLACING YOUR ORDER, YOUR PILLOW CHAIR WILL SHIP WITHIN 7-10 BUSINESS DAYS.

IS MY PILLOW CHAIR MADE TO ORDER?

WE TRY OUR BEST TO KEEP THE PILLOW CHAIR IN STOCK, HENCE OUR QUICK LEAD TIME.

DO YOU ACCEPT RETURNS?

WE DO NOT ACCEPT RETURNS FOR THE PILLOW CHAIR.

HOW IS MY PILLOW CHAIR MADE?

THE CUSTOM ASH NYC FABRIC IS A DURABLE (KID, PET, AND PARTY FRIENDLY) POLY BLEND, AND THE INTERIOR IS COMPOSED OF SOFT FOAM AND DACRON SO IT STAYS AS SOFT AS A PILLOW WHILE KEEPING ITS FORM.

CAN MY PILLOW CHAIR BE USED OUTDOORS?

NO. WHILE WE’VE INTENTIONALLY MADE THE PILLOW CHAIR AS DURABLE AS POSSIBLE, IT IS INTENDED AS AN INDOOR CHAIR.

HOW DO I KEEP MY PILLOW CHAIR CLEAN?

FOR SPILLS, WE RECOMMEND IMMEDIATELY BLOTTING THE WET AREA WITH A SOFT CLOTH, THEN APPLYING BAKING SODA ON THE AFFECTED AREA FOR 20 MINUTES.

CAN I USE MY OWN FABRIC ON THE PILLOW CHAIR?

YES. CONTACT US AT SHOP@ASHNYC.COM AND WE WILL ASSIST YOU. LEAD WILL EXTEND TO 3-4 WEEKS.

CAN I CUSTOMIZE THE SIZE OF MY PILLOW CHAIR?

YES, PILLOW POSSIBILITIES ARE ENDLESS. PLEASE CONTACT US AT SHOP@ASHNYC.COM FOR A QUOTE.